Privacy Policy
Last updated: May 19, 2026
At LuxeDine, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, make a reservation, or interact with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Reservation & Contact Information
When you make a reservation or contact us, we collect your name, email address, phone number, party size, special occasion details, and any dietary preferences or special requests you provide.
Order Information
When you place an order through our website (including WhatsApp ordering), we collect your phone number, selected menu items, and order preferences to fulfill your request.
Website Usage Data
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
Cookie Data
We use cookies and similar tracking technologies to enhance your browsing experience. Please see our Cookie Policy for more details.
How We Use Your Information
Reservation Management
We use your contact and reservation details to confirm bookings, send reminders, manage seating arrangements, and accommodate special requests for your dining experience.
Order Processing
Your order information is used solely to process and fulfill your food orders, including coordinating with our kitchen and communicating order status.
Communications
With your consent, we may send you promotional emails about special menus, seasonal events, exclusive offers, and restaurant news. You may opt out at any time.
Service Improvement
We analyze usage data to improve our website, menu offerings, and overall dining experience. This data is aggregated and does not identify individual users.
Information Sharing
We Do Not Sell Your Data
LuxeDine does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., reservation management systems, email service providers). These parties are contractually obligated to keep your information confidential.
Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
Data Retention
Reservation Records
We retain reservation and dining records for up to 3 years to maintain service quality, accommodate returning guests, and comply with applicable tax and business regulations.
Marketing Data
If you have opted in to marketing communications, we retain your contact information until you unsubscribe or request deletion.
Website Analytics
Anonymized website usage data may be retained for up to 26 months for trend analysis and service improvement purposes.
Your Rights
Access & Correction
You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
Deletion
You may request that we delete your personal information, subject to certain legal obligations we may have to retain certain records.
Opt-Out
You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
Data Portability
Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format.
Security
Data Protection Measures
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Breach Notification
In the event of a data breach that may affect your rights and freedoms, we will notify you and relevant authorities as required by applicable law.
Third-Party Links
External Websites
Our website may contain links to third-party websites, including social media platforms and mapping services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Age Restriction
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
Privacy Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: privacy@luxedine.com or by mail at LuxeDine, 123 Culinary Lane, Midtown Manhattan, New York, NY 10001.
Also see our Terms of Service and Cookie Policy
Contact Us